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Shipping And Returns

SHIPPING 

We offer free complimentary shipping on all Canadian orders over $100.

Please allow 1-2 business days for order processing. All orders are shipped by Canada Post with a tracking number. 

Domestic orders take 2-7 business days to arrive.

International orders take 7-14 business days to arrive. 

Orders can be tracked through Canada Post's website or your local post once they arrive at the destination country. 

RETURNS 

In cases of defects or if you've changed your mind,

You can return any unused items in its original shipping condition within 14 days of delivery for a full refund. The return shipping cost is the responsibility of the buyer unless it was a missing or defective product. You can expect to receive your refund within 7 days of receiving the return. 

Please contact Customer Service at info@shoutnaturals.com with your order number so that we can begin processing your return. 

We will provide you with instructions including a return address. 

Please note that exchanges are not available.

ORDER CANCELLATION & CHANGES

We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, send us a message and quote your order number.