Privacy Policy
This website is owned and operated by Shouts Naturals Inc., a producer of women's hair products. Shouts Naturals Inc. ("Shouts Naturals", "us", or "we") takes your privacy very seriously. We are committed to protecting and safeguarding the privacy of visitors to our websites including mobile versions of our website ("Sites").
This Privacy Policy identifies and describes the way Shouts Naturals uses and protects the information that we may collect about individuals who utilize the Sites. This Policy may be changed or updated from time to time, and the "last modified" date will always be visible at the top of this document.
IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE SHOUTS NATURALS SITES OR PROVIDE SHOUTS NATURALS WITH YOUR PERSONAL INFORMATION. Your use of Shouts Naturals sites and/or mobile applications indicates your acceptance of this Policy and of the collection and use of your personally identifiable information in accordance with this Policy.
We may collect different types of personal and other information based on your use of our products and services and our relationship with you ("Personal Information"). Some examples of Personal Information we may collect include:
Information you give us.
- Contact Information (such as your name, mailing address, telephone number, and e-mail address);
- Payment information (such as your payment card details, financial account information, security codes, and billing address—most of which you are providing to Shopify, Amazon Pay, PayPal, or Google Pay, whose own privacy policies apply);
- Information provided by you in conjunction with a survey or a promotion, or in providing comments or feedback to us;
- Information you send us in applying to become a brand ambassador;
- Other personal information you may provide to us (including photographs).
Collection Of Data
Our site uses technologies of third-party partners (such as Google) to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the products and/or services that are likely to be of more interest to you. Specifically, our technology partners collect information about your activity on our site(s) to enable us to:
- measure and analyze traffic and browsing activity on our site(s);
- show advertisements for our products and/or services to you on third-party sites;
- measure and analyze the performance of our advertising campaigns;
- provide advertising relevant to your general location;
- market to you across your devices.
Information We Collect Automatically
Also, when you visit our Sites, we may collect certain information via automated means. For example, our systems may collect information about your activity on the Sites (i.e., pages you visit, address of a referring website (if any), identifiers for your mobile device, geographic location information, and Internet Protocol (IP) address) for a number of purposes. Such information is collected using automated technologies such as cookies, web beacons, and server log files. We may use this automatically-collected information to help tailor the ads you may see on the Sites and the messaging that is provided to you from our systems. Further, we use this information to operate, maintain, and manage our Sites.
- Standard Web server traffic pattern information. General traffic, site usage, browser information, and length of stay information is collected and stored in log files.
- Cookies/Web Beacons. A "cookie" is a text file that our website would send to your computer or mobile device to identify your browser or to store information or settings in your browser. A "web beacon" (also known as a pixel tag or Internet tag) links web pages to web servers and their cookies and may be used to transmit information through cookies back to a server. These tools allow a certain Internet site to remember important information that will make your use of the site more convenient, such as remembering what items you may have put into a shopping cart on an earlier Site visit, or knowing what pages you have accessed on the Sites.
- Use the options in your Internet browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of the Sites.
- Analytics. We use analytic services, such as Google Analytics, as well as other third-party vendors tracking aggregate data that place first-party and/or third-party cookies on a browser across our websites. To opt-out of Google tracking, please visit their opt-out page. We also may use Google AdWords "remarketing" to market our sites across the web. You may opt-out of such ad serving on Google's opt-out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.
Data about your activities online may be collected for use in providing advertising tailored to your individual interests, either by us, our affiliates, or third parties. We may work with third parties such as network advertisers and ad exchanges to serve advertisements across the internet and may use third-party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party websites and viewing of ads and of our content.
We and these third-party vendors, including Google, may use third-party technologies (such as a Facebook Custom Audience Pixel) together with our own first-party technologies in order to analyze ad impressions, your use of ad services, and interactions with these ad impressions and ad services. The information collected may also include information about your visits to our Sites, including the pages you have viewed and what content you have seen. These third-party tracking technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements too many times; and (c) understand the effectiveness of the advertisements that have been delivered to you.
How We Use Your Information
We may use the Personal Information we collect in a variety of ways, including to:
- Provide you with the best customer experience possible;
- Provide the products and services you purchase, and to respond to your questions;
- Communicate with you regarding purchases, registrations, special events, promotions, or employment opportunities;
- Deliver customized content and advertising that may be of interest to you, and remember you when you visit our Sites;
- To comply with applicable law and protect against fraud and other crimes;
- Address network integrity and security issues;
- Respond to your requests, questions, and/or comments;
- Perform data analyses (including market and consumer research, and trend analyses);
- Provide you information across your devices.
Shouts Naturals does not sell your Personal Information to third parties. When you make purchases on our Sites, you will be doing so through Shopify, which has its own privacy policy and protections in place, or through other payment platforms such as Google Play, or Amazon Pay, which have their own privacy policies.
Further, Shouts Naturals may share information collected by cookies and other automated means with sites you link to from the Sites, or with social media providers (such as Twitter, Facebook, Instagram, and Pinterest) that you visit by clicking through to social media platforms from our Sites. Please note that while Shouts Naturals does not capture or store your login information or any other personally identifiable information for social networks if you link to those through our Sites, their websites may store session information or cookies on your computer or wireless phone. Social media is further discussed below.
In Other Circumstances: Other than as noted above, we may be required to share your Personal Information for purposes such as complying with court orders or law enforcement; assisting with identity verification, and to prevent fraud and identity theft; selling Shouts Naturals assets, or in process of arranging for the dissolution of Shouts Naturals; or enforcing our agreements and property rights.
Our Online Privacy Policy For Children
We don't knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from the child's parent or legal guardian. In addition, children under the age of 13 are not authorized to make purchases from Shouts Naturals without consent from a parent or legal guardian.
If we become aware that we have inadvertently received Personal Information provided by a visitor under the age of 13 without permission from a parent or legal guardian, we will delete the information from our records. A child's parent or legal guardian can also request that the Personal Information of their child be deleted from our records, if it has not been already.
If you are under 16 years of age and reside in the European Union, you must provide an email address for your parent or legal guardian, and before you can access or use the Sites, Shouts Naturals must receive your parent's or legal guardian's express consent. You will not receive access or the ability to use the Sites, and we will not collect additional Personal Information from you until we receive your parent's or legal guardian's consent. Your parent or legal guardian may revoke consent at any time, and Shouts Naturals will take reasonable steps to delete all Personal Information collected from you. Shouts Naturals will also provide your parent or legal guardian with the ability to request to review your Personal Information, prohibit further collection of your Personal Information, and delete, or instruct the deletion of, your Personal Information.
How Your Personal Information Is Used And Processed
Personal information collected on our Sites, or received by Shouts Naturals from you or third parties, may be stored and processed in Canada or any other country where we or our service providers maintain facilities.
The servers and databases in which information is being stored may be located outside the country from which you accessed the Sites, and in a country that does not have the same privacy laws as your country of residence. The Personal Information you provide us may be transmitted abroad, but we will collect, process, and use Personal Information only in accordance with this Privacy Policy.
If you choose to provide us with Personal Information, we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world in accordance with legal requirements. Shouts Naturals uses European Union Commission Standard Contractual Clauses (SCCs) for data transfers from the European Union to countries outside the European Economic Area.
Employment-related information and queries may be transferred to Shouts Naturals. By visiting our Sites and submitting information, you consent to such collection, processing, transfer, and/or storage of your Personal Information.
The security of your Personal Information is important to us. We require non-Shouts Naturals companies acting on our behalf (i.e., credit card processing companies) or with which partner on advertising to have reasonable safeguards in place to protect any Personal Information they may receive in a manner consistent with applicable law.
However, you understand and agree that such steps do not guarantee that use of the Sites is invulnerable to all security breaches, and that Shouts Naturals makes no warranty, guarantee, or representation that use of any of our Sites is protected from viruses, security threats, or other vulnerabilities.
There are several measures you can take to protect your Personal Information. One option is simply not to volunteer it to us. The Federal Trade Commission's site, www.ftc.gov, also offers useful information about how to protect personally-identifiable information provided online or through mobile applications.
If you would like to review, correct, update, suppress, restrict or delete Personal Information that you have previously provided to us, you can contact us at info@shoutsnaturals.com
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed, or other limitations you would like to put on our use of your Personal Information.
For your protection, we only fulfill requests for the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable, but at the latest will do so within thirty (30) days.
As the Internet is a global environment, collecting and processing Personal Information may involve the transmission of this data internationally, including into and/or outside of Canada. Therefore, by communicating electronically with us, you acknowledge and agree to your personal data being processed in this way.
Specifically, if you are located outside of Canada, please be aware that by using the Sites, your Personal Information may be transferred to Canada or other third-countries, the privacy laws of which may be deemed by your country to have inadequate data protection. If you are located outside of Canada and voluntarily submit Personal Information to us, you hereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in Canada or other third countries.
If you reside in the European Union, you have certain rights under the European Data Protection Regulation ("GDPR"), including:
- The right to be informed of the Personal Information we collect and how we process and use that data;
- The right to request access to your Personal Information;
- The right to request that inaccurate Personal Information be rectified, or completed if incomplete;
- The right to request erasure of your Personal Information;
- The right to restrict our processing or use of your Personal Information;
- The right to obtain and reuse your Personal Information for your own purposes;
- The right to object to our processing or transferring your Personal Information;
- The right to withdraw your consent for us to use your Personal Information; and
- The right to lodge a complaint with a supervisory authority under the GDPR.
We have a legitimate interest in collecting and processing your information for the purposes we have outlined in this Privacy Policy and so that we can optimize your experience with the Sites. We retain and store your Personal Information only for as long as we have a legitimate business purpose to do so and in accordance with our data retention policies and this Privacy Policy.
In response to receiving a request for one of the rights set forth above, Shouts Naturals will timely comply with the request within the time periods set forth in the GDPR for each right. Several of the above rights are not absolute and apply only in certain circumstances. Shouts Naturals will comply with requests for those rights as set forth in the GDPR. We are intent on resolving any issues relating to our handling of your Personal Information, and you may contact us at any time regarding any questions or concerns.
We do not make any decisions about you based on automated processing of your Personal Information.
You can email us any of these requests at info@shoutsnaturals.com
We may offer links to sites that are not operated by Shouts Naturals, or you may see a banner ad for a product and click on that to visit a non-Shouts Naturals website for that product. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.
Further, Shouts Naturals uses a variety of new technologies and social media options to communicate and interact with consumers and has links to certain social media providers available on its Sites. When interacting with a Shouts Naturals presence on those social media websites, you may opt to reveal certain Personal Information.
Any Personal Information you have chosen to share on any Shouts Naturals social media pages will be visible to persons visiting those pages, and privacy on those pages is governed by the privacy policies of those social media companies. Other than to respond to posts or answer questions, Shouts Naturals will not use Personal Information provided on its social media pages without permission from you.
Social Media companies' privacy policies will govern any Personal Information you opt to provide while you are visiting any Shouts Naturals presence on those sites.
If you have agreed to receive marketing communications from us, you can later opt-out by following the opt-out instructions in the marketing communications we send you. You can also opt-out by contacting us at the email or address in the "How to Contact Us" section below.
Please note that if you do opt-out of receiving marketing communications from us, we may still send communications to you about your transactions, any accounts you have with us, or any sweepstakes or contests you have entered.
If you have any questions regarding this Policy, you may contact us using the information below.
Email:
info@shoutsnaturals.com
When contacting us, so that we can respond, please include your full name and the contact information for your preferred mode of contact (mail, email, or phone), and please describe the specific nature of your request.